SHIPPING & RETURNS

Current processing and fulfillment time-frame 3-11 business days 2-9 Business Days within Canada $16.00 2-9 Business days with United States $15.00 At this time we do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at customercare@theskincaresupply.com with details of the product and the defect. In order to ensure customer satisfaction, we have ask the expert contact form where you can fill in your questions about the product your interested in. Our experienced team will be able to recommend the best product for you. *All Hand Sanitizer are FINAL sale* Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment. Some items are non-refundable and non-exchangeable. These include: sale items

cocos nucifera (coconut) oil, magnesium hydroxide, kaolin, zea mays (corn) starch, maranta arundinacea (arrowroot powder), sodium bicarbonate (baking soda), cera alba (beeswax), butyrospermum parkii (shea) butter, calendula officinalis (marigold) infused olea europaea (olive) oil, tocopherol (vitamin e), theobroma cacao (cocoa) seed butter, cetearyl olivate, sorbitan olivate, brassica glycerides, aroma: amyris balsamifera bark oil, callitris intratropica wood oil, bursera graveolens wood oil, pogostemon cabin (patchouli) oil, zingiber officinale (ginger) root oil, vetiveria zizanoides (vetiver) root oil, coffee arabica (coffee) seed oil, nicotiana tabacum (tobacco) leaf extract, rosmarinus officinalis (rosemary) leaf extract.