SHIPPING & RETURNS

Current processing and fulfillment time-frame 3-11 business days 2-9 Business Days within Canada $16.00 2-9 Business days with United States $15.00 At this time we do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at customercare@theskincaresupply.com with details of the product and the defect. In order to ensure customer satisfaction, we have ask the expert contact form where you can fill in your questions about the product your interested in. Our experienced team will be able to recommend the best product for you. *All Hand Sanitizer are FINAL sale* Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment. Some items are non-refundable and non-exchangeable. These include: sale items

Cera Alba/Beeswax/Cire D’abeille, Hydrogenated Castor Oil, Ricinus Communis (Castor) Seed Oil, Paraffinum Liquidum/Mineral Oil/Huile Minérale, Lanolin Cera/Lanolin Wax/Cire De Lanoline, Cocos Nucifera (Coconut) Oil, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Parfum (Fragrance), Benzyl Benzoate, Benzyl Salicylate, Citronellol, Eugenol, Hydroxycitronellal, Limonene, Linalool N00932.